Quick checks
Confirm the shift has Completed status
Fill all required fields (start, finish, breaks)
Check for validation messages near any field
For workers
Open Timesheets, select the relevant shift
Enter actual hours and break time
Review totals, then select Submit for Approval
Once approved, the status will be marked as "completed"
If the button is disabled, check for missing fields or out-of-range times.
For facilities
Open Timesheets → Awaiting Approval
Review hours and select Approve or Request Changes
If approval fails, refresh and retry, then verify the shift record is not locked
Common blockers
Timesheet already signed or locked: check status badges
Large edits to times may require reloading the page
Weak connection: save your work, refresh, and submit again
Still stuck
Email [email protected] with the shift ID, date, and a brief description. Include a screenshot if possible.