Getting StartedHandy information to general topics.5 articlesYour Organisation / SettingsManage your organisation’s details, user permissions, and preferences in one place. This section covers how to update your company information, upload your logo, set user roles and access levels, and customise notification settings — helping your team stay organised, compliant, and in control of your ShiftNest account.4 articlesCore Product WorkflowsStep-by-step guides for using ShiftNest’s main features. Learn how care homes create shift requests, how agencies assign workers and manage compliance, and how shift workers manage availability, accept shifts, and submit timesheets. Each workflow is tailored to the user’s role for clarity and ease of use7 articlesNotifications & CommunicationsEverything about alerts in ShiftNest: what emails you receive, how optional SMS and WhatsApp updates work, and how to customise notification preferences.2 articlesBilling & SubscriptionThis section explains how agencies and facilities can view payment history, download invoices, update billing details, and manage their ShiftNest subscription plans.4 articlesTroubleshootingGuidelines to potential problems from using ShiftNest5 articlesLegal and SecurityUnderstand how legal and security side of ShiftNest operates4 articles