Troubleshooting
Guidelines to potential problems from using ShiftNest
5 articlesI can’t log inIf you cannot access your account, follow these checks.Updated 7 Nov 2025I’m not receiving confirmation emailsIf you are missing verification or reset emails, work through the steps below.Updated 7 Nov 2025My shifts aren’t appearingIf you cannot see expected shifts, use these checks based on your role.Updated 7 Nov 2025Timesheet won’t sign or won’t submitUse the steps below if you cannot submit or sign a timesheet.Updated 7 Nov 2025Who to contact for supportShiftNest uses an agency-first support model to keep help fast and context-aware.Updated 7 Nov 2025