Notifications & Communications
Everything about alerts in ShiftNest: what emails you receive, how optional SMS and WhatsApp updates work, and how to customise notification preferences.
2 articlesCustomising notifications preferencesYou can manage how and where you receive ShiftNest notifications directly from your Profile settings.
These preferences let you choose between email, SMS, or WhatsApp (coming soon) for shift updates and important account alerts.Updated 7 Nov 2025How Email notifications workShiftNest sends automated email notifications to keep agencies, facilities, and workers informed in real time about key updates — such as new shifts, accepted offers, and timesheet approvals.Updated 10 Nov 2025