Quick checks
Look in Spam, Junk, and Other folders
Search your inbox for “ShiftNest”
Wait a few minutes and then try Resend email, or click on "Forgot your password" again to re-trigger the send request.
Safe-list ShiftNest emails
Add [email protected] to your contacts
If you use a company domain, ask IT to allowlist the shiftnest.co.uk domain
Common causes
Email typo during sign-up: re-start sign-up to correct the address
Link expired: use Forgot Password? to generate a new link
Strict company filters: ask IT to check quarantine or delivery logs
Still not receiving emails
Email [email protected] with your name, organisation, and the email address you used to register.